Privacy Policy
Effective Date: March 5, 2026
This Privacy Policy explains how SDDL Solutions, LLC collects and uses information when you use our software platform.
Information We Collect
We may collect the following categories of information:
Account Information
- name
- email address
- organization name
- login credentials
Usage Information
- system interactions
- activity logs
- performance metrics
- application diagnostics
Customer Data
Users may upload engineering models, design data, analysis results, collaboration content, and other technical information.
Payment Information
Payments are processed by third-party providers such as Stripe. We do not store full credit card numbers.
How We Use Information
We use collected information to:
- operate and maintain the Service
- process payments
- improve functionality
- provide support
- ensure system security
Third-Party Providers
Infrastructure and services may include providers such as:
- Heroku
- Stripe
- Postmark
- AWS
- GitHub
- imgbb
- Bugsnag
- Anthropic
- OpenAI
- Cloudflare
- jsDelivr
These providers may process limited data necessary to deliver their services.
Data Retention
Customer Data is retained while an account is active.
After cancellation, Customer Data may be retained for up to 30 days before deletion.
Security
We implement reasonable technical and organizational safeguards to protect data.
However, no internet transmission or storage system can be guaranteed to be completely secure.
Your Rights
Depending on applicable law, you may request:
- access to personal data
- correction of inaccurate data
- deletion of personal data
Requests may be submitted to legal@veyla.tech.
Changes
We may update this Privacy Policy periodically.
Updated versions will be posted with a revised effective date.